Your DeskBridge support is tailored around your operational needs. Depending on your requirements, support can include:
Rota & Scheduling Administration
Shift confirmations, availability checks, absence logging, rota updates and escalation of uncovered shifts.
HR Compliance & Recruitment Admin
Training expiry tracking, DBS and reference chasing, interview booking, onboarding admin, staff file maintenance and compliance document tracking.
Training Tracking
Maintaining training matrices, monitoring expiry dates, chasing outstanding training and keeping records up to date.
Enquiry Inbox & Referral Admin
Main inbox monitoring, referral logging, missing document chasing, enquiry tracking and manager handover for decisions.
Phone Line Handling, 9am–5pm
Main business line answering, call triage, message logging, escalation per agreed matrix and after-hours forwarding to on-call.
Weekly Accountability Report
Rota administration, compliance status, training gaps, referral pipeline, call log summary, escalations raised and decisions required.
Built Around Your Business
No two care providers operate in exactly the same way. We agree your DeskBridge responsibilities around your existing priorities and operational pressures. As your business changes, your support can evolve with it.
Compare the cost of support without losing oversight.
Minimum wage salary cost only, before employer NI, pension, holiday cover, sickness, recruitment time, training and supervision.
Best for rota admin, inbox support, training/compliance tracking and weekly reporting.
Best for daily rota admin, HR compliance, recruitment admin, training tracking, inbox support and phone line handling.
A simple setup with clear responsibilities from the start.
Discovery Call
We learn how your care business operates, identify where administrative pressure sits and agree the areas where DeskBridge can provide the most value.
Tailored Setup
We agree responsibilities, workflows, systems, reporting and escalation procedures around your operation.
Secure Access
We coordinate secure access to your systems, inboxes, call handling process and relevant platforms.
Go Live
DeskBridge begins handling agreed admin tasks with weekly reporting from day one.
Built from direct care-sector experience.
Structured support for UK care providers.
Clear accountability across rota, HR, training, inbox and call activity.
Flexible support without long lock-in.
Ready to reduce daily admin pressure?
Book a discovery call and see how DeskBridge can support your rota admin, HR compliance, training tracking, inbox handling, phone line support and weekly reporting.